My boss respected what I had to say, even though she didn`t agree. She appreciated my apology and my solution with the client. And after that conversation, we had a more open relationship. She was comfortable giving me feedback and I was comfortable expressing myself. I managed this customer account for three more years. This question provides an example that allows employers to assess their conflict resolution abilities based on a real event in your experience. This helps them assess how you react to conflicts with colleagues and how you work as a team. It also gives you the opportunity to explain how you have actually reacted to conflicts in the past. When it comes to accountability, this goes hand in hand with proof that you had an innovative idea. You`ve taken on the responsibility to make changes – or at least try to make a change by bringing to your boss an idea to improve the business. An ideal answer would be to resolve the conflict with at least one of the following questions: in previous positions, you may have found guidelines that you did not feel comfortable with. With this question, you can explain why or why you would not perform the assigned tasks, even if you do not agree with the rule or directive relating to the obligation. The worst interview answer is that you didn`t agree, but you didn`t say anything.
If you are not applying for a job in North Korea or the military (in such places, total obedience is necessary), you should always share your concerns and comments with your boss. Example: “While I was working on a project for a former employer, a member of my team regularly questioned all the solutions I presented. He also tended to interrupt others and talk about them without listening to their contribution. I experienced a challenge to maintain my patience when he interrupted others without listening. It got to a point where our respective managers both advised us on our behavior. To answer this question, give an example of a rule or directive that you disagreed with, how you expressed your disagreement, and how you reconciled the disagreement to make sure you can accomplish your duties as assigned. Parameter managers ask if you disagree with your previous manager to get an idea of how you might disagree with them once you`re hired. They are curious about the respect you have for a higher authority, while having the courage to stand up for what you believe in. Hiring managers want someone who can tell them they are wrong in a way that builds a relationship. The description of the scenario is not only to explain your page of history.
You should also include how your boss saw the problem, Bishop says. “If you present both sides of the argument positively, you look cautious and professional.” For example, you might say, “I understood why she said that,” or “I could also see her reasoning.” This balance shows that you can see the perspectives of others and that you are not narrow-minded when it comes to working with others. You don`t say, “This is my path or it`s not a path.” Your goal is to tell a story in which you disagreed with your manager and were right about the disagreement. If you want to be right, it`s because your story should ideally show how competent you are in your job, which gives the hiring manager confidence in hiring. This answer can also show other great skills like negotiating, selling an idea and inspiring others. Now that we know what situation you were in, what was the problem? You were responsible for the use of a computer and the building lost electricity? Did the manager ask you to do something, but without the right tools? To answer this question, give an example of your work history when you had a conflict with a colleague.